FAQ

What makes PinkShopee different?


At Pinkshopee, we don’t just sell jewellery — we create everyday confidence for women who want elegance without the pressure to "save it for special occasions."

What makes us different isn’t just the 18k gold plating or waterproof quality — it’s our mindset:

  • We curate jewellery for real women who want style that keeps up with life, not just trends.
  • Our two collections — Premium Essentials and Everyday Glow — give you freedom to choose based on your lifestyle, not just budget.

Pinkshopee is where low maintenance meets high standards — so you can shine without compromise.

What’s the difference between Premium Essentials and Everyday Glow collections?

Both collections are waterproof, hypoallergenic, and tarnish-free.

  • Premium Essentials uses 316L stainless steel — surgical grade, known for its superior corrosion resistance and long-term durability. Ideal for very sensitive skin and lasting brilliance.
  • Everyday Glow features 304 stainless steel — offering reliable strength and lightweight comfort, perfect for daily wear.

Is the jewellery waterproof? Can I wear it in the shower or while swimming?

Yes! All our pieces are 100% waterproof — feel free to wear them in the shower, at the gym, or even in the pool.

Will the jewellery tarnish or turn green?

No. Our stainless-steel base combined with premium 18k gold plating ensures your jewellery won’t tarnish or leave green marks on your skin.

Is it safe for sensitive skin?

Yes! Our jewellery is made with skin-friendly stainless steel and 18k gold plating, making it a gentle and comfortable choice for those with sensitive skin.

How should I care for my jewellery?

While our pieces are made for daily wear, here are a few tips to keep them glowing:

  • Store in a dry, airtight pouch when not in use.
  • Avoid contact with perfumes, lotions, or harsh chemicals for extended longevity.
  • Gently wipe with a soft cloth after wear.

Do you offer international shipping?

Currently, we ship across the UK only. We hope to offer international delivery soon!

How long does delivery take?

UK orders typically arrive in 2–5 business days. You’ll receive tracking info once your order ships.

What's your return policy?

We accept returns within 14 days of delivery on unworn items in original packaging. Check our Returns page for full details.

How do I contact customer support?

Email us at pinkshopeeuk@gmail.com or use the Contact Us form on our site. We're happy to help!